Your GDPR Rights
Last updated: January 2026
1. Data Controller
The data controller for this website is playstormlab.com. We decide how and why your personal data is processed. If you have any questions about data protection, contact us at:
Email: support@playstormlab.com
Address: 7 Stirling Street, Yarralumla, ACT 2600, Australia
2. Your Rights Under GDPR
The General Data Protection Regulation (GDPR) gives you strong rights over your personal data. Here is a detailed list of each right:
2.1 Right of Access
You have the right to ask us what personal data we hold about you. We will provide a copy of your data within 30 days of your request. There is no fee for the first copy. You can ask for this by emailing support@playstormlab.com.
2.2 Right to Correction
If any of your data is wrong or out of date, you have the right to ask us to fix it. We will correct your data within 30 days. Email us with the details of what needs to be changed.
2.3 Right to Deletion (Right to Be Forgotten)
You can ask us to delete all your personal data. We will do this within 30 days unless we have a legal reason to keep it. Once deleted, your data cannot be recovered. To request deletion, email support@playstormlab.com with the subject line "Data Deletion Request".
2.4 Right to Restriction of Processing
You can ask us to stop processing your data in certain cases. For example, if you think your data is wrong, you can ask us to pause processing while we check. During this time, we will still store your data but will not use it.
2.5 Right to Data Portability
You have the right to receive your personal data in a common, machine-readable format (such as CSV or JSON). You can also ask us to send your data directly to another service provider, where this is possible. Email us to make this request.
2.6 Right to Object
You can object to us processing your data at any time. This includes processing for marketing purposes. If you object, we will stop processing your data for that purpose unless we have a strong legal reason to continue.
3. How to Withdraw Consent
If you gave us consent to process your data (for example, by signing up for early access), you can withdraw that consent at any time. Here is how:
- By email: Send an email to support@playstormlab.com with the subject "Withdraw Consent". Include your name and email address so we can find your record.
- By cookie settings: Click the cookie consent banner that appears on the site. You can change your cookie preferences at any time by clearing your browser cookies and revisiting the site.
Withdrawing consent does not affect the lawfulness of processing done before you withdrew.
4. How to Manage Cookies
You can manage cookies in several ways:
- Cookie banner: When you first visit the site, a banner lets you accept all, accept essential only, or decline cookies.
- Browser settings: Most browsers let you block or delete cookies. Check your browser's help section for instructions.
- Reset preferences: Clear your browser cookies for playstormlab.com. The consent banner will appear again on your next visit.
Blocking essential cookies may affect how the site works.
5. Legal Basis for Processing
We process your data based on:
- Consent: You gave us clear consent when you signed up (checking the consent box).
- Legitimate interest: We use analytics to improve the site. This is in our legitimate interest and does not override your rights.
- Legal obligation: We may need to keep some data to comply with Australian law.
6. Data Transfers
Your data may be processed on servers outside Australia. If this happens, we make sure the receiving country has adequate data protection or we use standard contractual clauses approved by relevant authorities.
7. Data Breach Notification
If a data breach occurs that may affect your rights, we will notify you and the relevant authorities within 72 hours. We will explain what happened, what data was affected, and what steps we are taking.
8. Complaints
If you are not happy with how we handle your data, you have the right to complain to:
- The Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au
- A data protection authority in your country if you are based in the EU/EEA
We encourage you to contact us first so we can try to resolve your concern.
9. Contact Us
For any GDPR-related requests or questions:
- Email: support@playstormlab.com
- Email: info@playstormlab.com
- Email: contact@playstormlab.com
Address: 7 Stirling Street, Yarralumla, ACT 2600, Australia
We aim to respond to all requests within 30 days.